BOOT IT PC Repairs Term & Conditions

These are the terms and conditions that apply to all services and goods supplied by BOOT IT PC Repairs.  Please read the terms and conditions as they contain disclaimers in respect of data loss, liability and financial loss while you computer is in the possession of BOOT IT PC Repairs.
 

For computer repairs or upgrades where new hardware is required we aim to have the parts within 10 days, subject to availability.  We do not hold stock of any hardware.  All hardware comes with a standard 1 year manufacturer’s warranty which will run from the time of shipping from the supplier.  If you have purchased your own hardware we will fit it but there will only be a 30 day labour guarantee.

The customer will be contacted for authorisation before any parts are ordered.  For orders of £100 or above, a 20% deposit will be required before the order is placed.

To return any hardware that we have supplied which has failed under the warranty period please contact us first.  There may be P&P charges for returning an item which we are not liable for.

Whilst every effort is made to keep your data and software secure we will not be held responsible for loss or corruption of data.  Some of the processes involved in removing viruses, spyware and some software issues involve changes to the system registry which might prejudice software function, for which we shall not be liable.  ALL DATA SHOULD BE BACKED UP BY THE CUSTOMER PRIOR TO THE COMPUTER BEING COLLECTED.

If you use your computer for business we will not be liable for financial or indirect or consequential loss while the computer is with us or if there is a delay in getting hold of parts required.

All payments are to be made at the time your computer is returned to you.  An invoice will be given to all customers.  If payment is not received the computer will not be returned and the customer will have 7 days in which to make payment.  After this time an administration charge of £10 will be added to the invoice total.  In appropriate circumstances we reserve the right to charge interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998 (as amended) and the Late Payment of Commercial Debts Regulations 2002.

All work has a 30 day labour only warranty.  If the same issue the computer came to us with arises in that time we will collect for further testing and return it at no cost.  If it is found to be a virus, spyware or user error then you will be charged based on the service required (i.e. if it is a virus, you will be charged the virus removal service rate).